Shipping Policy


Ship from UK/ Other Overseas Warehouse

Ship from UK Warehouse (Normally take about 2-7 working days to different EU countries.)

A: To UK local address, normally take about 2-3 working days. to other European country will take about 5-7 working days, this all depends on the address is close or remote.
B: We just have stocks in UK warehouse, do not have branch company in UK, if item have problem need refund or repair, you need to send back to our Shenzhen warehouse.
C: If customer country do not have Shipping service in our UK warehouse or only have UPS service, customer need pay the UPS freight difference or package will ship from Shenzhen



Shipping Cost


Shipping cost depends on the package weight, sizes and area. In addition, different ship company will also influence the shipping cost.

We always advance you to choose: the most suitable for you which means the best one for your demands not only on delivery time but also on price.

The shipment method you choose can influence the shipping cost and time.

If the item is damaged, stolen etc. We will contact the corresponding shipping company for a refund or redelivery.

Options for Shipping

godiag.co.uk  is a professional obd2 diagnostic tool supplier, we offer you a wide selection of shipment which are all safe and quality, we will choose the most suitable for you. the following table shows the shipment options and the delivery time.

It is every buyer's duty to pay for custom tax when he or she purchase goods from other countries.
However if you need to save custom tax, please email to sales@godiag.co.uk to guide us how much value you need put on invoice.
 
Delivery Options Delivery Time  Tracking Website
dhl  5-7 working days www.dhl.com
EMS  7-10 working days www.ems.com.cn
ups  5-7 working days www.ups.com
TNT  5-7 working days www.tnt.com
FedEx  5-7 working days www.fedex.com


1. <$150 (item value) →  Post Service; > $150(item value) → Express Shipping 

If your order amount is less than 150 USD, we always send by post service; if your order amount is more than 150 USD, we will always send by express ,most countries will be shipped by DHL.
If you would like to change the shipment method ,please email to sales@godiag.co.uk or whatsapp us : + 86 18259252285 

2. To help you save custom tax, parcels to French, Spain, Portugal, Czech Republic and other Europe countries ,we will recommend YANWEN  .

Delivery time is 7-10 working days. Here are the details: YANWEN special line to Spanish, Portugal, Czech Republic and other Europe countries.

3. Russia, Belarus, Ukraine etc.→ EMS is only for these countries.

4. Brazil,Argentina→you should offer your CPF No. (tax No.) if you would like your package to be shipped by DHL, UPS, TNT or Fedex. But you can choose EMS, Singapore post or Yanwen ePacket if you don't have CPF No.


Delivery Process:


1. After you place an order, the status will be changed 

2. We will email you to confirm shipping information

3. Your parcel will be shipped within 2 working days ( if there is delay for some special circumstances, we will inform you  within 1-2 working days)

4. Shipping company will provide tracking # to us

5. We will send you tracking # 
 

Delivery Time


5-7 working days → Express: DHL, UPS, TNT and Fedex

7-10 working days → EMS,Yanwen Express

10-20 working days → Flat air mail: China post & Yanwen ePacket
 

4 factors that may influence the shipping time:


First, it is destination. For some remote area and some remote countries, the delivery time is about 1-2 working days longer and you have to pay some extra shipping cost. But EMS, Singapore post and Hongkong post have no remote area.Please kindly consider!

Second, it is package weight. If the package weight is over 21kg, it will need one working day longer of the delivery time than the package under 21kg.Please kindly consider!

Third, it is stock status. Usually when your finish the  payment we will arrange shipment in 2 working days, however if  the item you choose is out of stock temporarily we will try our best to speed up the shipment ASAP. Please kindly consider!

Fourth, the harsh weather condition and festival holiday. Sometimes the bad weather condition and festival will influence the shipping time. Please kindly consider!

If we need your help ,we will contact you in time ,Thanks  in advance for your support and understanding !

Whatsapp : +86 18259252285
Skype: 
GoDiag.co.uk
Email : Sales@GoDiag.co.uk

GoDiag Team