About us

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Godiag.co.uk is the first professional team, devoted to sales and support for 10 years for auto diagnostic and programming tools. There are 10+ experts and customer service staff for online help chat and remote help, serving people around the world.
Our mission is to provide the best support for personal users interested in car repair & customization and also all people working for garages.

We do that by

• 10+ experts  and customer service staff with experience of 7 years,
• Thousands of functional auto diagnostic and programming tools for sale,
• Videos & blogs for reference and online chat & remote support for help (via phone call, e-mail or other social media like WhatsApp, Skype, Wechat,Facebook),
• Multiple payment methods: Paypal , T/T, Western Union, Alipay,Wechatpay, etc.
• Optional delivery methods: DHL, UPS, EMS, TNT, FedEx, Aramex,Yanwen Express, Netherlands Post,Singapore Post, China Post, Shunfeng Express, etc.
• Overseas warehouse in UK,Czech Republic,etc, saving your time and custom tax.
• All products with best price & quality, testing before shipment.
• Doing whatever we can to meet your satisfaction.

What you might be interested

1. Does the Product On Sale All Available?

Generally, all the products on sale is in stock. However, some of items would be out of stock due to the promotion sales or other reasons. We will email you the details and check the item status.

2. Do I Need to Pay Tax?

Usually you don't have to pay tax. Because we have overseas warehouses in the EU and UK, so you don't have to pay tax when we will send your package from local warehouse. If the item is out of stock in the local warehouse, we will send your package by YANWEN from China with a bit longer time to arrive. For some specific circumstances we will email and let you know.

3. How Can I Pay For the Order?

We accept Paypal and Bank Transfer. For Paypal, you can place the order on our website directly, and check out via Paypal. If you need Bank Transfer, please contact our after sale service: Sales@godiag.co.uk for the Bank Account. 

4. Can I Get a Better Price? 

We are the direct manufactuer of the Godiag Brand so we welcome you to become our disctibutors. Here you can contact us to become our disctributor and get a wholesale price. How to Become A Distributor

5. Can I Cancel the Order After Placing the Order?

Yes, of course. Orders not paid(pending) will not be processed. If the order is paid, please contact customer service within 24 hours. If the package was shipped out, we are not able to cancel it directly, but you can also contact customer service for a return after the package arrived. Thanks for your understanding.

6. How Can I Check My Order Status?

Please login "my account" after placing the order. You can get the tracking number and carrier URL. If not available, please contact our customer service: sales@godiag.co.uk

7. What Should I do If I Want to Change The Shipping Address?

Orders paid successfully will be processed within 24 hours. If you need to change the shipping address, please leave a message or contact our customer service under the order details for assistance.

8. How Long It Takes to Process the Order?

After the order was paid successfully, we will process delivery as soon as possible withing 2-4 working days. If the item is out of stock or there is a public holiday, the delivery time will be delayed, please kindly understand.

9. How long can I get the package after package shipped?
After package shipped, what time for the package to arrive will depend on the shipping carrier you choose when you place the order.
Please check the Shipping Policy for details

10. Can I Return if I Don't Like It?

Yes, of course. You can check our Return Policy and Refund Policy

Enjoy Shipping!
Regards
Godiag.co.uk Team